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Welcome to iSupport, the community of charity organisations and those that support them. This is where you have the opportunity to make a difference in the lives of others.


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Winter blanket drive

Hi everyone


We are running a winter blanket drive with the NRMC - please can you drop us a mail if you have any spare blankets or would like to donate a blanket. You can click here to support our blanket driver online with a monetary donation or click here  to complete the collection form and we will collect from you in the Fourways Northgate area in JHB .  


O’Keeffe and Swartz helps make SA aware that adoption is an option The issues surrounding adoption
The issues surrounding adoption are such that many prospective adoptive parents can be put off by the surrounding red tape. Much the same can be said of someone dealing with a crisis pregnancy, who may wish to put their baby up for adoption. In the past, people were often at a loss regarding who to call, but thanks to call centre specialist O’Keeffe and Swartz (OKS), this is no longer the case.
Following the launch of a campaign to make South Africans aware that adoption remains a viable option by Adoption Voice SA - the communication arm of the National Adoption Coalition, representing the entire adoption community of South Africa. OKS offered its technical call centre skills to the project as part of its Corporate Social Responsibility initiative.
According to Adéle Smuts, Manager for Contact Centre Operations, MIR and Corporate Social Investment at OKS, the core of the Addoption Campaign is a centralised, unified hub, complete with a website and call centre. She says that OKS runs the hub, providing information and guidance for anyone in the country seeking more knowledge about adoption.
“OKS believes in this campaign and supports it to the best of our ability. Our call centre provides a single point of contact for anyone seeking information about adoption. Whether it is a couple hoping to adopt a child, someone seeking to put a child up for adoption, (an adopted child seeking their birth parents or a parent searching for a child that was previously put up for adoption), we can help,” she says.
“The contact centre has access to the National Adoption Coalition’s database, meaning it is able to provide relevant references to all callers. We can refer them to adoption agencies close to them, as well as doctors, specialists or counsellors, should these be required.”
Smuts says that the campaign went live in early 2011 and has now been running for almost a year. It is, she says, a national project that covers all nine provinces. As a campaign to raise awareness around the issue of adoption, the project has been a phenomenal success, she adds, pointing out that a number of corporations have become involved on a pro bono basis.
“Between the contact centre and web queries, both of which are handled by OKS, I would have to say the volume of contacts we have received since the campaign began has been exceptional. For example, in one month last year we received 3 300 unique visits to the website, with a total of 22 000 page views,” states Smuts.
According to Dee Blackie, strategic consultant to the National Adoption Coalition, the organisation began discussions with OKS at the end of 2010. 
“The call centre officially began operations in April 2011, after a couple of months of running it in test phase. OKS has really come to the party for us, sponsoring two full time call centre operators, a manager and a technical expert to support our campaign,” continues Blackie. 
“We can clearly see that OKS is thoroughly committed to the programme,  the company has  taken part in extensive  training to familiarise and sensitize them to the world of adoption and related queries and gives us weekly reports on call centre activity.”
Smuts says that from an OKS point of view, taking the decision to become involved with Adoption Voice SA was an easy one to make.
“Corporate Social Investment (CSI) initiatives have always been an important part of doing business in this country. With this project, we saw the perfect opportunity to utilise our specialist talent to do some real good. As experts in the contact centre field, it was an easy matter to set up the operation, and it is a project that has very quickly become very close to our hearts.”
“What is particularly gratifying is that unlike many other CSI projects, which tend to be reactive, this one is proactive, dealing with the root cause issues. We are extremely proud to be involved in a project that is helping children to find permanent homes with loving families. The best part of all is that we are reaching many people who would like to adopt, but don’t know how; thanks to the contact centre and website, we have been able to make these people aware that adoption really is an option,” concludes Smuts.
Issued on behalf of O’Keeffe and Swartz by The Communication Circle. 

Childline Gauteng gets a line from BitCo

Childline Gauteng gets a line from BitCo
[Olivedale, Johannesburg, South Africa, August 2011]
BitCo , a leader in call centre technology and licensed voice operator, has donated a complete call centre solution to Childline Gauteng.  Childline as a Non- Profit Organisation has a mandate to protect children from all forms of violence and to create a culture of Children’s Rights in South Africa.
As South Africans were celebrating the birthday of Human Rights icon and former president, Nelson Mandela, the world was  implored to give 67 minutes of their time to a worthy cause in honour of the 67 years he dedicated to fight against human rights abuses.
It was auspicious that on this day, Michael Colin and Garth van Sittert the directors of BitCo became aware of Childline Gauteng’s dire need for a call centre make-over.  They decided to contribute many “minutes” to Children’s Rights.
Childline was established in 1986 in Kwa-Zulu Natal as a result of rising levels of child sexual abuse. Since inception, other provincial offices have opened with the National Office opening in 2003.
 Today Childline actively fights against all forms of child abuse and fights for Children’s Rights – lobbying Parliament, developing social services as well as offering trauma counselling to abused children and their families.  z Most importantly they offer a 24 hour free crisis line.   
The crisis line deals with hundreds of queries from children and adults. The line, which provides an invaluable service, receives calls relating to a wide variety of issues and problems.  These include bullying, harassment, abuse, neglect, teenage pregnancy, divorce, sibling issues, depression and attempted suicide. The Childline toll free number receives approximately 60000 to 90000 calls per month across all the provinces.
Annelie Keyter, head of the crisis line of Childline Gauteng, was actively investigating the market for an alternative call centre solution as they had an out-dated system which was unreliable. Michael Colin of BitCo learnt of their requirements and set up a meeting to conduct a site survey.


Upon investigation it was evident that not only was the system old, but was severely limiting Childline’s mission. When asked what functionality Childline would like to have, the simple answer was, “I would like conference calling as I often need to speak to a child and the police at the same time.” This was a shocking revelation for Colin. “We also found that BitCo would be able to save Childline a significant amount of money if we moved them over to our Communigate PBX and supplied them with a VoIP solution,” reports Colin.
The BitCo Communigate PBX system offers Childline Gauteng unrivalled system functionality.  For example, conference calling will enable the organisation to speak to children, police and even a social worker simultaneously. Call recording can aid in court cases and least cost routing (LCR) will dramatically reduce their telephone bill.
Taking into consideration that Childline Gauteng relies on donations in order to operate, BitCo directors Garth van Sittert and Michael Colin met with Lyne Cawood & Annelie Keyter to announce that BitCo would provide a complete call centre solution to Childline Gauteng, free of charge.
BitCo Managing Director, Garth van Sittert concluded, “It was a pleasure and there was never any question about it.  When we see how Childline gives children a voice, it is only fitting that BitCo becomes a part that”.


Planning to cycle to Louis Trichardt end of MAY. Hosting 4 ventures to raise Funds for "Cycling for Old Age Homes".
To make things interesting:
  • Will be using a 1900 year OLD bike, 6 speed Peugeot.
  • I will be Mr Postman, delivering Postcards and Magazines. (CT > JHB or JHB > CT).
  • I promise to cycle 1900KM in 7 DAYS, (270km / day) & race, then RETURN, Again 1900KM in 7 days. Total distance is 4000 KM over 14 days.
  • Postcard (limited to 50 postcards) R20.00 EA Personal delivery (CT > JHB or JHB > CT).
  • Magazine or Book / Parcel delivery service. ( limited to 50 Parcels). R50.00 EA (CT > JHB or JHB > CT).
  • Raffle (limited to 100 tickets) R100.00 EA Waiting on confirmation of Prizes.
  • Bid per KM, 4000KM. Bidding starts @ R0.20 / KM = R800.00 ( limited to 25 Bidders).
Day 1 Lainsburg. 295KM. WP
Day 2 Three Sisters Garage. 290KM. Karoo
Day 3 Colesberg. 250KM. Karoo
Day 4 Bloemfontein. 240KM.
Day 5 Vanderbijlpark. 330KM. GP
Day 6 Naboomspruit. 290KM.
Day 7 Louis Trichardt. 230KM.
Day 1 SUN 5th Naboomspruit
Day 2 MON 6th Vanderbijlpark
Day 3 TUE 7th Bloemfontein
Day 4 WED 8th Colesberg
Day 5 THUR 9th Three Sisters Garage
Day 6 FRI 10th Lainsburg
Day 7 Louis Trichardt. 230KM.
Please support any of the Ventures and tell a friend.
You can look 4 me in,
Google (david kleynhans)
Facebook (FRAIL.Cycling)
Twitter (Frail)
The Hub (Frail)
or give me a Shout

500 Blankets for Winter




NPO 037-504






Every year as the leaves start changing colours and drop from the trees, we feel a little nip in the air and we know only too well that it is time to head for the shops to update our winter wardrobes and stock up on soup. We take for granted the luxury of electric blankets, heaters and under floor warmth. We have no idea how special it is to simply have refuge from the cold!


The People for Ukajede Foundation are faced with the same challenge every winter – how to keep 500 children warm in a manner which is safe, practical and affordable.


Xmas cards from Child Welfare

Choose from a variety of cards, personalize each one, and send to as many friends, family members and colleagues as you’d like! The more you buy, the cheaper each card becomes. A small payment processing fee is all that is deducted by the payment portal. For each card you buy you can see exactly how much is going to JCW to help us reach our target. If we are successful we’ll have raised enough money to feed for one whole month: 30 babies at Princess Alice Adoption Home, 90 children at Othandweni Family Care Centre and 220 children at Elton John Masibambisane Centre for Orphaned and Vulnerable Children.


Please visit to view and purchase cards (or click on the link below). If you don’t want to purchase, please forward this link on to friends and family who might!


An initiative has been launched to put guitars into the hands of the underprivileged.
The “Give a Guitar – Ignite a Life” campaign aims to take the thousands of unused guitars from garages, lofts and under beds, and put them in the hands of musically-gifted disadvantaged children and youths. hrough partnerships with churches and other charities, talented individuals will be identified and helped to reach their potential.  There is no greater poverty than the poverty of opportunity,” said guitar guru Andy McGibbon, who started the campaign.  “Nowhere is this more apparent than in the plight of underprivileged children, many of whom will tragically succumb to the lure of crime, drugs or other life-destroying activities,” added McGibbon.
Prince Mhlanga, 22, from Thandanani House of Refuge in Zandspruit, was the first beneficiary of the project at its official launch last month. “I am very blessed. I have been wanting to play the guitar since I was a little boy,” said Prince after the handover. This is going to change my life. I hope to play in a youth band some day.” rince will also receive free guitar lessons from a guitar teacher who volunteered his services.  “If BB King had been born in South Africa, he probably would have been a gardener,” said McGibbon. This is the sort of tragedy we want to prevent from happening. “Our job is to harvest these instruments by encouraging their owners to donate them to our campaign,” said McGibbon. In this way we sow the seeds of a passion that will transcend the circumstances these children and youths face.”  cGibbon is asking the public to donate any unwanted guitars to the campaign by dropping it off at Andy McGibbon\'s Guitar World at the Homeworld Centre, corner of Malibongwe Drive and Rocky Street in Strydompark. The campaign also needs guitar teachers who are willing to donate some of their time.
If you can help, or for more information, please phone 011 791 6887 or 072 497 2778. Visit


R100 000 raised

I support together with a  comitted team from Running for the next generation have helped raise in excess of R100 000 in just 6 weeks. Link: Running for the The Next generation 


This was raised for the Malka Ella Fertility Fund .


Congrats all on a successful campaign!


Link code

iSupport adds a link code section for Charities. What this means is once you login to your Charity section you will find a link that says Link Code. By clicking on this link you will find a page that displays the code that you can use to link to your charity on iSupport. We have 5 size banners to choose from. We have chosen the most popular sizes that we belive charities will need and use. If you need a custom code plase let us know and we will set one up for you.


here is an example of a banner:




House Otto Golf Day

We would like to advise you of the House Otto Golf Day on the 22 September at the ERPM Golf course.


Click here for more info


For more info and to support the House Otto online click here


iSupport goes extra secure

We have made the iSupport payment pages secure to iVeri at Nedbank. Acccording to Nedbank this was not necssary however with our clients peace of mind  a top priority we have opted to get this done on the payment pages. Have a look at this example:


You will now see the confirmation seal as well at the bottom of the payment page


1st Charity on board
iSupport would like to welcome Reach for a Dream KZN as the first charity on The charity can be seen click here. Welcome to Reach For  Dream KZN.

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