Want to know more about iSupport ? You have come to the right section. Here are a list of some questions that get asked about iSupport. If your question is not answered below please contact us directly.
What is an iSupporter and how does it work:
iSupport is a web site with the end charity in mind. We have stream lined the process of making donations to your respective charity. We have also set up an iSupporter section where users can sign up and start campaigns to raise funds for their charity or users can make donations directly to their charity of choice using their credit card.
I am a Charity what does it cost me?
It is free to sign up and we welcome you to our site. There are no set up costs to you the charity nor any monthly costs. The only charge you bear is a service fee of 10% of any donation that is made to your charity. So all it costs you is a small service fee so you only pay money when you receive money. This includes the merchant and back charges for the transaction..
Great! How do I sign up as a charity?
On the front page you see a link sign up under charity login or click here
Can I track our charities donations?
Yes you certainly can, once you are logged in as a Charity you are able to see what donations have been made, when and how much. Here is a short video that explains it for you:
Then what happens?
You charity is called and vetted against the details you have supplied. Once you have been accepted on the web site you will receive an email and supports will be able to set up campaigns and make donations to your charity.
What is a campaign?
A campaign is a fund raising event. You can have family and friends sign up and make donations via your campaign to your selected charity. So do it for charity and sign up your own campaign today.
What do I get for running a campaign?
You as an isupported are raising money for the charity of your choice. The monies raised are for the charity, you get no remuneration for running a campaign. Hey this is for charity and we need more people doing things to help them.
Who owns iSupport.co.za?
Is the payment page on iSupport secure?
Yes isupport does not store any credit cards on their servers at all. All payments are processed via the VCS payment gateway one of the leaders in facilitating online payments.
iSupport has added a link code section for Charities. What this means is once you login to your Charity section you will find a link that says Link Code. By clicking on this link you will find a page that displays the code that you can use to link to your charity on iSupport. We have 5 size banners to choose from. We have chosen the most popular sizes that we believe charities will need and use. If you need a custom code please let us know and we will set one up for you. here is an example of a banner:
If you have any questions that have not been answered here please feel free to contact us directly by completing the contact us page